After hours
Your best new patient might call at 8:30 PM. Concera doesn't clock out.
AI VOICE CONCIERGE FOR MED SPAS
Don't send patients
to voicemail.
Send them to Concera.
Concera answers patient calls, handles treatment questions, checks live availability, and captures appointments while your team stays focused on the patients already in the room. Try it with your own business free for 7 days.
7 days free
Real calls
No long-term commitment
CONCERA • LIVE DEMOTRY IT FREE FOR 7 DAYS
E
EmilyNew patient inquiry
READY
Click to start a conversation
TRY ASKING
"Do you have anything available Thursday afternoon?"
"How much is a lip flip?"
"Can I book Botox this week?"
CONCERA IS READY TO ANSWER
Speak with the AI concierge
Try the demo right here
Click the mic. Ask Concera something. Watch what happens.
START WITH 7 DAYS FREE✦REAL CALLS. REAL RESULTS.✦NO LONG-TERM COMMITMENT✦START WITH 7 DAYS FREE
THE OPPORTUNITY COST
Your front desk can't
answer everyone.
Patients call during treatments, after hours, and when your team is already helping someone else. Those calls don't need another voicemail. They need an answer.
During treatments
Staff shouldn't have to interrupt a patient to answer another phone call.
Busy hours
When three people call at once, a human can answer one. Concera can handle the overflow.
HOW CONCERA WORKS
One natural conversation.
One less thing for your team to manage.
Answers naturally
A real conversation, not a robotic phone tree or maze of keypad options.
↗Knows your spa
Your treatments, providers, hours, policies, pricing guidance and more.
↗Checks live availability
Checks your booking workflow before offering a time that doesn't exist.
↗Captures the appointment
Turns a conversation into the next clear step for your front desk or calendar.
↗ SEE THE WHOLE PICTURE
Your phone
doesn't have to
be a black box.
Every conversation has a clear outcome. See what happened, what was discussed, and where the patient went next.
See the outcome ↗CONCERA / TODAY / 8:42 PMLIVE
42CALLS HANDLED
18APPOINTMENTS CAPTURED
$6,300PIPELINE VALUE
94%RESOLUTION RATE
RECENT CALLOUTCOME
Emily T.Lip Flip inquiryBOOKED
Jason R.Botox consultationCAPTURED
Maria L.Provider questionFOLLOW-UP
A DIFFERENT OUTCOME
The call becomes
the appointment.
9:17 PM
Incoming call.No answer.
Caller leaves voicemail.
Staff sees it tomorrow.
Patient may have booked elsewhere.
THE CALL
BECOMESTHE APPOINTMENT
BECOMESTHE APPOINTMENT
9:17 PM
Incoming call.Answered in seconds.
Answers questions.
Checks availability.
Appointment captured.
BUILT TO FIT YOUR WORKFLOW
One concierge.
Connected to the right context.
Concera is designed around your med spa's actual services, knowledge and booking workflow, not a generic script.
BoulevardZenotiMindbodyVagaroGoogle CalendarYour CRM
Integrations shown represent common med spa workflows. Configure Concera around the systems you use.
THE REVENUE QUESTION
Your missed calls don't
need to stay missed.
MISSED CALLS / WEEK12
INQUIRIES CAPTURED4
AVG. APPOINTMENT VALUE$350
POTENTIAL MONTHLY PIPELINE$5,600
Illustrative example only. Actual results depend on call volume, booking rate and appointment value.
WHAT HAPPENS NEXT
Your free trial, from
setup to real calls.
Before you decide whether Concera is right for your med spa, we'll help get it ready around your actual workflow.
We learn your spa.
We review your services, common questions, providers, policies and the way your booking process works.
We build your concierge.
Concera is configured around your business so the conversations reflect your approved knowledge and workflow.
You try it for 7 days.
Experience how Concera handles real call opportunities before deciding whether to continue.
We'll explain the setup and trial details before your 7-day trial begins.
COMMON QUESTIONS
Frequently asked
questions.
How does the free 7-day trial work?+
We start with a short setup call, configure Concera around your business, and give you 7 days to experience how it handles real call opportunities. We will explain the exact setup and trial terms before you begin.
Does Concera replace my front desk?+
No. Concera is designed to handle routine calls and capture opportunities so your team can spend more time on the people already in front of them.
Can it answer questions about our treatments?+
Yes. Concera can be configured around your services, policies and approved knowledge so conversations stay relevant to your spa.
Can it check appointment availability?+
Concera can be designed to work with your scheduling workflow so it can route, qualify or capture booking opportunities based on the setup you choose.
Does it sound robotic?+
The goal is a natural, clear conversation that makes the caller feel acknowledged and helps them reach the next step quickly.
What happens when the AI doesn't know something?+
You can define escalation paths so edge cases and sensitive questions reach the right human.
READY WHEN YOU ARE
Give Concera 7 days.
Let the results speak for themselves.
Book a quick setup call and see whether an AI voice concierge is the right fit for your med spa.
Start your free 7-day trial →